Final Capstone Project
Improving Transportation Supervisor Leadership Practices to Enhance School Bus Driver Morale, Job Satisfaction, and Retention
An Action Research Study in Organizational Leadership
This doctoral capstone examines how transportation supervisor leadership influences morale, job satisfaction, and retention within K–12 pupil transportation departments. Grounded in Leader–Member Exchange, Transformational Leadership, and Perceived Organizational Support, the study offers practical strategies designed to strengthen workforce stability.
Inside the Capstone
A Chapter-by-Chapter Breakdown
Chapter 1
The Problem of Practice
Establishes the K–12 transportation leadership challenge, identifies the research gap, introduces the theoretical frameworks, and explains the rationale for an action research approach.
Chapter 2
Literature Review
Synthesizes scholarship on leadership theory, workforce stability, employee retention, supervisor behavior, morale, job satisfaction, and organizational support.
Chapter 3
Methodology
Outlines the qualitative action research design, participant selection, data collection, semi-structured interviews, document analysis, and strategies for trustworthiness.
Chapter 4
Implementation and Findings
Presents the leadership intervention, analyzes collected data, identifies emerging themes, and connects findings to practical leadership and workforce-retention outcomes.
Final Defense
Contribution to Practice
Synthesizes findings, highlights the study’s contribution to K–12 transportation leadership, and offers recommendations for improving morale, satisfaction, and retention.
Improving Transportation Supervisor Leadership Practices to Enhance School Bus Driver Morale, Job Satisfaction, and Retention
An Action Research Study in Organizational Leadership
Benjamin Griffin IIIDoctor of Business Administration
2024
Read the Completed Research
This practitioner-focused study bridges leadership theory and real-world application within school transportation departments. It offers research-based insights and actionable recommendations for improving supervisor effectiveness and workforce stability.
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Final Capstone Project
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